TRFor travel and booking

Season beats
every variation.

On booking sites everything fluctuates: weekday, holidays, weather, competitors’ prices. Ignore that in your test design and you measure the season instead of the change.

The pattern

Three things that distort
the result.

01

Too short a run

One week does not cover a booking rhythm. Two full weeks are the minimum, often four are needed.

02

Campaigns in the middle of the test

A discount period changes the visitor mix, visible in the segments by source.

03

Only the booking measured

Many visitors compare first and book later. Entering the booking flow is the more honest primary goal.

Concretely

Where to start

Simplify the search

Fewer fields, dates pre-filled. Goal: search started.

Price with the total

Total instead of per-night price. Goal: booking started, guardrail: checkout abandonment.

Show availability

X left, honestly and verifiably. Goal: booking.

Move cancellation terms up

Flexibility as a selling point. Goal: booking.

Measuring

The right goal

The primary goal is entering the booking flow, or the completed booking with revenue, depending on which happens often enough in your test window. At the end, check the segments by source: if the gain comes only from one campaign, it is not a gain.

Sample size and runtime

Matching platforms

Make your next change an informed one

Less guesswork.
More now we know.

One question is a good place to start.